Any changes and/or cancellations to a current order must be done by fax or email. Order changes and cancellations will not be accepted via telephone as these changes and cancellations must be in writing. Order changes and cancellations may be faxed to 636-279-1801 or emailed. Written confirmation of receipt will be sent back in the same method. The order change and/or cancellation is not considered valid until confirmation has been sent.
When sending an order change and/or cancellation, please include:
- the company name
- sales order number
- change and/or cancellation
- name of individual sending the order change and/or cancellation